About this course
This course develops the skills to audit a facility management system against ISO 41001, covering service delivery, space management, and continual improvement practices.
Everything you get
✓
Live instructor-led sessions
✓
Downloadable templates and working documents
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Full learning management system access
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Realistic simulated audit case study
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Digital certificate on successful completion
Learning outcomes
OUTCOME 1
Explain the FM framework and ISO 41001 requirements
OUTCOME 2
Audit service delivery and space management processes
OUTCOME 3
Plan, conduct, report and follow up an FM audit
OUTCOME 4
Evaluate continual improvement practices
Practical, job-ready skills
Where this can take you
Step 1
Internal FM Auditor
Audit your organization's facility management system.
Step 2
FM Lead Auditor
Lead certification audits for third-party bodies.
Step 3
Facility Manager
Oversee organization-wide facility operations.
Course modules
1
Module 1: FM Fundamentals & ISO 41001 Framework
2
Module 2: Audit Principles & Auditor Roles
3
Module 3: Service Delivery Review
4
Module 4: Conducting the Audit
5
Module 5: Auditing Space & Resource Management
6
Module 6: Nonconformities & Reporting
Format & delivery
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Live virtual instructor-led sessions
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One continuous case study audited end-to-end
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Choice of intensive or part-time schedule
How you're assessed
Assessment is continuous through in-course activities, plus a final objective examination lasting approximately 1 hour, open book. A certificate is issued shortly after a passing result.
Who should attend
- Facility managers and coordinators
- Operations professionals
- Internal auditors moving to certification auditing
- Professionals pursuing FM lead auditor certification
Frequently asked questions
What does this course cover? +
ISO 41001 requirements and auditing facility management systems.
Who should attend? +
Facility managers and operations professionals.
How long is the course? +
24 hours over 3 days.
Is facility management experience required? +
Helpful but not mandatory; foundational concepts are covered.
What is the exam duration? +
Approximately 1 hour, open book.