About this course
This course equips you to plan, conduct, report, and follow up audits of a Quality Management System against ISO 9001, using the ISO 19011 auditing framework. Delegates work through a realistic case-study organization across a complete audit lifecycle, supported by live instructor coaching and practical exercises.
On completion, delegates gain the knowledge required to lead certification audits or manage internal QMS audit programmes.
On completion, delegates gain the knowledge required to lead certification audits or manage internal QMS audit programmes.
Everything you get
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Live instructor-led sessions
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Downloadable templates and working documents
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Full learning management system access
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Realistic simulated audit case study
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Exam registration handled for you
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Digital certificate on successful completion
Learning outcomes
OUTCOME 1
Explain the purpose, structure and requirements of ISO 9001
OUTCOME 2
Describe the role of an auditor per ISO 19011
OUTCOME 3
Plan, conduct, report and follow up a QMS audit
OUTCOME 4
Evaluate conformity and grade findings objectively
Practical, job-ready skills
Where this can take you
Step 1
Internal QMS Auditor
Audit your organization's quality management system.
Step 2
QMS Lead Auditor
Lead certification audits for external organizations.
Step 3
Quality Systems Manager
Oversee organization-wide quality compliance programmes.
Course modules
1
Module 1: QMS Fundamentals & ISO 9001 Requirements
2
Module 2: Audit Principles & Auditor Roles
3
Module 3: Audit Planning & Stage 1 Review
4
Module 4: Conducting the Stage 2 Audit
5
Module 5: Evidence Gathering & Interviewing Techniques
6
Module 6: Nonconformities, Grading & Reporting
7
Module 7: Closing Meetings & Corrective Action Follow-up
8
Module 8: Auditor Ethics & Programme Management
Format & delivery
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Live virtual instructor-led sessions
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One continuous case study audited end-to-end
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Choice of intensive or part-time schedule
How you're assessed
Assessment is continuous through in-course activities, plus a final objective examination lasting approximately 1 hour 45 minutes, open book. Your first exam attempt is included in the course fee. A certificate is issued shortly after a passing result.
Who should attend
- Quality managers and coordinators
- Internal auditors moving to certification auditing
- Consultants supporting ISO 9001 implementation
- Professionals pursuing QMS lead auditor certification
Frequently asked questions
What does this course cover? +
The full requirements of ISO 9001, audit principles per ISO 19011, and the complete audit lifecycle from planning to reporting.
Do I need prior auditing experience? +
No prior auditing experience is required. A basic understanding of ISO 9001 is helpful.
Is the exam included in the course fee? +
Yes, your first exam attempt is included and registration is handled for you.
What format is the training delivered in? +
Live online via video conferencing, with a continuous simulated audit case study.
Can I reschedule if I miss a batch? +
Yes, subject to availability, contact us ahead of your scheduled start date.